Cafe Services Testimonials

Partnering with Cafe Services is one of the best management decisions I've ever made...

The food quality has increased 100-fold, the variety is amazing, and the staff is extraordinary. In the short time Café Services has been on board, we’ve cut our subsidy in half.

The food looks so good, many employees, including me, have started purchasing extra food to bring home after work for dinner. With the added revenue to the company, it’s been a win-win all around.

Christine Clifford
Director of Administrative Services, Element Financial

Cafe Services caters to our every need

“Since Café Services joined BIC in late 2012, employee satisfaction with our corporate dining program has never been better. I frequently get compliments from employees about Café Services—not only on the quality of the food, but also on how the food is prepared and presented. They do a nice job meeting the needs of our employees while operating within budget.  Prior to Café Services, BIC experienced three different food service providers in seven years.

Employee satisfaction with Café Services extends beyond the dining room into other area of our business, like catering. Café Services caters a lot of our corporate meetings and events, mostly because of the strong relationships it’s built with the BIC team. Our employees are glad to hear that Café Services is catering a function.

Café Services has also been a big help with the launch of our new employee health and well-being initiative. When Café Services says they’ll cater to our every need, they really deliver.”

Peter Lee
Director, Total Rewards & Labor BIC Consumer Products NAM

Superior Service to Employees

"Comcast has been a client of Cafe Services for over six years beginning with our largest facility in the division.  We have found their entire staff-from front line through ownership-to provide superior overall service to the employee, customer and the company's needs.  Their top-level food quality, creativity, variety, and ability & willingness to bend over backward to accommodate our entire range of needs is second to none.  Their service staff, who interact with our employees on a daily basis, are high-level, personable folks who have a sincere desire to please, make it a point to know their customer's names, and have become an integral part of the culture of our company.  Regarding all aspects of their operation, I would highly recommend Cafe Services as a partner in your business."

Marc Baker
Sr. Manager, Division Building Assets, Comcast

A Leader in Customer Service

"From the very beginning of our partnership with Café Services, they have provided exceptional customer service and quality meals, at affordable prices. On the serving line, their staff is always friendly and engaging, an important aspect of the dining experience to us. Their management is a four-star service provider. I am most impressed with their responsiveness to our suggestions and their genuine desire to meet the needs of our staff. At every major event we have held, I have observed their district manager and key regional managers on-site, not only overseeing the event to ensure its success, but actually stepping in to assist on the serving line. They truly care about satisfying their customers. Simply stated, they deliver."

Rob Beaudoin
Manager, Corporate Services, Arbella Insurance

Cafe Services Stands High Above The Rest

“When we were evaluating new corporate food service providers in 2012, Café Services® stood high above the rest for its focus on quality and presentation.

Since we’ve been with Café Services, we’ve hit all our financial targets, and we’re getting greater value from our subsidy. Our employees appreciate the convenience of eating onsite and speak highly about the food, people and overall dining experience. This has been a big plus for productivity.

On top of the bottom line advantages, Café Services is a pleasure to work with. Their responsive, small-business approach to service truly makes a difference, and we consider Café Services an extension of our team. Their interest in meeting our needs and adding value is genuine, and that’s exactly what Café Services does.”

Tom Dunn
Senior Vice President, Director of General Services & Facilities Eastern Bank

Performance Perfected

"It takes a high level of market savvy and management skill to deliver the variety of food choices people want today, all the while keeping a sharp eye on costs.  With Cafe Services, we are saving $4,000 per month over our previous vendor."

Michael Grogan
Director, Administration, Main Street America Group

Small Café, Big Flavor

For such a small café, the meals that I get here are outstanding. I just finished the Steak au Poivre and can’t believe something so good is coming from an office building café. The menus are creative and the food is consistently delicious. Thanks to Angel and Dan for giving me an easy choice for lunch every day!

Café Patron

Quality, Variety and Service with a Smile

As an employee of CSC who often tries to eat cheaper and healthier options, I routinely find myself eating at the Café in LF3. I do pack my own lunch several times a week, but whether I was in a rush that day, or supplement with the salad bar, I typically eat there twice a week. The options range in variety and style, so I don’t find myself eating the same things at any point. Also, Tom puts together special lunches occasionally with barbecue, chili bowls or fun strawberry sundae desserts in case people want a mid-day treat.

I am sending this because I understand we are moving buildings in a couple of years, and I would love it if the team at Café Services moved over as well. Tom, Q and Melissa say hi to me every day, whether I’m eating there or not, and it feels like I have a personal chef rather than a normal dining experience. Customer service for this group is the top priority, and it is accomplished every day. I hope to see them for years to come.

Café Patron

Many Thanks to the 930 Winter Street Café Team

I want to recognize the superior service and meal we received for our Quality (post-FDA Inspection) celebration luncheon. Stan Pendrak and team did a terrific job of providing a wonderful dining experience; from the decorations (with some help from Regina Murphy), the place settings and table arrangements, a professional wait-staff, to a spectacular meal. The catering was very well organized and the comments from the participants support my opinion. Chef Larry Finney could not have made a finer meal! My thanks to your team, including Stan Pendrak, Larry Finney, and Katya Cook for their professionalism and the great experience my team enjoyed. I would question whether any of the hotels or restaurants in this area could have done a better job. Your team was great! Many thanks.

Café Patron

Special Attention from a Special Staff


I wanted to drop a line to express my gratitude for the special care I receive from your Lowell team. I am probably the worst person to please because of my food allergies and Scott, Nicole and Clair are absolutely wonderful. They warn me in advance of the ingredients in the entrées and always provide options and in most cases do special handling for me. I know I am not the only person they provide "special handling" for, but it does make me feel special with their added attention.

Café Patron

Compliments to Invista Café Employees

To Whom It May Concern,

I wanted to compliment the Café Services employees that run the Café at the Invista location in Wilmington, Delaware. They are GREAT! I can tell that the Chef LOVES what he does. Currently, I am trying to eat healthier and he makes it so easy with different healthy options to choose from. I also love the fact that we can have avocado with any meal that we choose. I am an avocado fanatic. When I go to the café, I don’t know what to choose because everything is so delicious!

I also appreciate the fact that they are always in a pleasant mood each time I go to the café. I love seeing their smiling faces when I take a break from work.

Our company will be leaving the Invista building in a few years… I want them to come with us to our new building!

You have an awesome team!! Just wanted you to know that.

Café Patron